Thank you patience. We now have a solution for our ARScan app that integrates with MYOB AccountRight. We are happy to make a time with you to login into your system to update to the new version or alternatively, click on the link to download the setup file and install the new version.

Windows 10 Update stops Windows Mobile Device Center?

The problem

Windows Mobile Device Center (WMDC) does not start or hang when you connect your scanner to your Windows 10 PC after a Windows Update. The problem was caused by the Windows 10 Creators Update in August 2017 (Version 1703) but may recur after any Windows Update.

The Solution
1 In Search (Cortana .. usually next to the Start button in Windows 10), type Services
2At the top of the list it should display Services Desktop app, Click on the Services app, it will open up the services screen.

3Once the Services app has opened, it will display all the installed and running services. Scroll down until you reach the Windows Mobile 2003-based device connectivity service.
As per below, the service is NOT running.

4Double-click on the Windows Mobile 2003-based device connectivity service.
The service will open.
Click on Log On.
ENSURE the the Local System account is selected.
Click APPLY, window will close.
5Right Click on Windows Mobile 2003-based device connectivity service.
Click on START.
ENSURE the the Local System account is selected.
Click APPLY, window will close.
6Windows Mobile 2003-based device connectivity service will now show it is Running.
Windows Mobile Device Center should now run correctly.

PLEASE NOTE: Windows 10 updates may cause the service to stop.
Follow the above steps to restart or alternatively, call us on +61 2 4391 0148.
Share this post
Facebook
Twitter
LinkedIn

How can we help you?

People Also Asked
Physically, barcodes are made up of a series of lines that vary in width and correspond to various numeric, alphanumeric, or multicode configurations.
Thermal Transfer labels need a ribbon to imprint the barcode and information on the label. A printer capable of printing Thermal Transfer labels is required.
There are more than 100 different barcode symbology’s. No single barcode can do it all and no barcode has a universal business application.
Most printers on the market today are capable of printing barcodes. Laser and inkjet printers can print readable barcodes.

New ARScan release

Due to the changes required to link to MYOB Accountright, the minimum operating system for ARScan is Windows 10.
This is due to Microsoft not supporting the browser software we need to use for Windows 7 or 8.

For further assistance, please contact us at 0418 290 957.

Buying Guide

Please complete the form below and our expert staff will assist you with choosing the right product for you.

bcl icon pop