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Barcode Logic

Windows 10 Update stops Windows Mobile Device Center?

  2. FAQs
  3. Windows 10 Update stops Windows Mobile Device Center
The problem

Windows Mobile Device Center (WMDC) does not start or hang when you connect your scanner to your Windows 10 PC after a Windows Update. The problem was caused by the Windows 10 Creators Update in August 2017 (Version 1703) but may recur after any Windows Update.

The Solution
1 In Search (Cortana .. usually next to the Start button in Windows 10), type Services
Windows 10 Update stops Windows Mobile Device Center
Windows 10 Update stops Windows Mobile Device Center
2At the top of the list it should display Services Desktop app, Click on the Services app, it will open up the services screen.
Windows 10 Update stops Windows Mobile Device Center

3Once the Services app has opened, it will display all the installed and running services. Scroll down until you reach the Windows Mobile 2003-based device connectivity service.
As per below, the service is NOT running.

Windows 10 Update stops Windows Mobile Device Center
4Double-click on the Windows Mobile 2003-based device connectivity service.
The service will open.
Click on Log On.
Windows 10 Update stops Windows Mobile Device Center
ENSURE the the Local System account is selected.
Click APPLY, window will close.
5Right Click on Windows Mobile 2003-based device connectivity service.
Click on START.
Windows 10 Update stops Windows Mobile Device Center
ENSURE the the Local System account is selected.
Click APPLY, window will close.
6Windows Mobile 2003-based device connectivity service will now show it is Running.
Windows 10 Update stops Windows Mobile Device Center
Windows Mobile Device Center should now run correctly.

PLEASE NOTE: Windows 10 updates may cause the service to stop.
Follow the above steps to restart or alternatively, call us on +61 2 4391 0148.
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WHAT OUR CUSTOMERS SAY

Testimonials

"I have worked with Trish at Barcode Logic for nearly 20 years. As an MYOB partner specialising in retail I originally reached out to Trish to seek assistance with her RMStock product that linked directly to MYOB point of sale software Retail Manager. During this time Trish has always been helpful and available to all my clients to remote in and fix various issues. Nothing is too much trouble and all queries are answered quickly and efficiently."
Mark Mitchell
Mark MitchellMYOB Certified Consultant
"We have been involved with Barcode Logic for the last 6 years since setting up our business. Having Staff and myself only having limited knowledge of MYOB, Trish has guided us through setting up MYOB on our work computers. The every day running, goods receivals, stock takes and is always contactable and helpful for any problems we have with our MYOB. The service we have received has been second to none. "
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"I have had the absolute pleasure and privilege working with Trish from Barcode Logic. Trish and her team have been helping our business community formulating solutions for many of clients of 2 Peas Pty Ltd for over a decade. Trish is personable, energetic and professional and always strives for excellence. She has a sound knowledge of her software and offerings and is well versed in the retail industry and all aspects of inventory based businesses."
Pam Madytianos
Pam MadytianosMYOB Certified Consultant
"At Mobile Management we say that Barcodelogic products sell themselves as they are so intuitive and easy for the customer to use. I have been selling and setting up Stock scanning systems from Barcodelogic for over 15 years now, over that time they have continued to improve and develop new software and offer flexible integrations to different software can also be used stand alone. the products will save you time, streamline your stock control and even track produce picked on farm. Highly recommend these products!"
Beth Henwood
Beth Henwood Retail, Stock and Farm Solutions
"Cavallo IT Services has proudly partnered with Barcode Logic since 2015. During this time, we have developed a successful traceability and quality assurance software, now being used in agricultural settings across the country. The program’s success is a testimony to the partnership we have built, this would not have been achievable without Barcode Logic technical expertise. They are reliable, trustworthy, and only ever a phone call away. We would highly recommend Trish and the team at Barcode Logic. "
Joe & Anna Cavallo
Joe & Anna CavalloCavallo IT Services
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