Can a loan scanner be requested?
Topic: Loan Scanners Barcode Logic has a small number of loan scanners available to help keep your site operating while a scanner is being repaired. Up to 4 loan scanners are available across SA Health. Loan scanners are provided free of charge while your scanner is being repaired. They are allocated on a first-come, first-served […]
How does warranty assessment work?
REPAIR AUTHORISATION For equipment found to be outside warranty, Barcode Logic will provide a repair quotation before any chargeable work is undertaken. A minimum assessment and handling fee may apply where equipment is determined to be outside warranty or where no fault is found.
What details should I include with a faulty scanner?
EQUIPMENT DETAILS Scanner Make Scanner Model Scanner Serial Number Asset Number (if applicable) Battery Included: (Yes/No) Charging Cradle Included: (Yes/No) Power Supply Included: (Yes/No) Other Accessories Included FAULT DESCRIPTION Please provide a detailed description of the fault. FAULT TYPE Will Not Power On Battery Not Charging Screen Damage Touch Screen Not Responding Scanner Not Reading […]