Help & Support Center
Find answers fast. Search our knowledge base or browse the frequently asked questions below.
- Knowledge Base
- Frequently Asked Questions
How do I integrate your software with my existing system?
Our software offers several integration options, including a full REST API for custom solutions and pre-built connectors for popular platforms like Shopify and WooCommerce. You can find detailed instructions in our API documentation.
What should I do if my barcode scanner isn't connecting?
First, ensure the scanner is properly connected via USB and that you hear a beep upon connection. Check your system’s device manager to see if it’s recognized. If problems persist, try reinstalling the drivers from the manufacturer’s website or consult our hardware setup guide.
Where can I find my software license key?
Your software license key was sent to the email address you used during purchase. Please check your inbox and spam folder.
SUMBIT A TICKET
Can’t find an answer? Our support team is here to help. Submit a request, and we’ll get back to you.